Privacy Policy

Effective Date: 29/03/2024
Business Name: Watts Up Solar Cleaning
Website: https://wattsupsolarcleaning.com.au

Watts Up Solar Cleaning ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Property address
• Details about your solar system and cleaning requirements
• Any additional information provided via forms or communication

We may also automatically collect non-personal information such as browser type, IP address, device information, and browsing behaviour using cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and perform solar panel cleaning services
• Communicate with you about appointments, promotions, or updates
• Improve our services and website functionality
• Maintain internal records and invoicing
• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Trusted third-party service providers who assist us in operating our business (e.g. email services, accounting software)
• Regulatory bodies, if required by law or to enforce our rights

4. Security of Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and analytics services (such as Google Analytics) to understand how visitors interact with our site. You may choose to disable cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request the deletion of your information (subject to legal obligations)
• Opt-out of receiving marketing communications

To exercise these rights, please contact us at:
📧 info@wattsupsolarcleaning.com.au

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date revised.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:

Watts Up Solar Cleaning
📧 info@wattsupsolarcleaning.com.au
📍 Sydney, NSW, Australia